What are your opening times?
for your convenience we are open 24 hours 7 days a week

What is the cost?
Please see our rates section Left Baggage rates are based on weight concept start from idr 35.000

Are there lockers or is it a manned over the counter facility with xray security?
Due to security and operational restrictions, no luggage lockers are available in the INDONESIA
All units are manned, and all baggage received will be security screened You may be requested to open your baggage for mandatory handsearch as per the above regulations. Failure to accede to the stringent security requirements will result in your baggage being refused for storage, and further action may be taken including referral to the Police and/or Security authorities

What happens if I lose my ticket/receipt?
You will be required to show appropriate identification, and you must be able to detail the contents of the baggage; both, to our complete satisfaction. You will be required to sign an indemnifier, and copies will be taken of the documentation supplied

What happens if my baggage sustains damage whilst in storage?
This is extremely unlikely as we only place your baggage on to storage racks. Baggage that is found to be damaged on receipt by our staff, may or may not be accepted for storage. Damaged bags may be noted at the time of receipt.
We will not be liable for damage to baggage stored Our liability, in any event, for loss, or damage occasioned to baggage in storage or transit from storage is limited to USD 100 per transaction.

Do we need to book before depositing our luggage, in case there is no space?
No, there is always space for our customers

Is there CCTV coverage in all Left Baggage storage locations?
Yes all our premises are monitored by 24hr CCTV coverage